Exchanges & Returns

We only accept returns for United States orders from info@DreamsandJammies.com

And no returns will be accepted for international orders. All international sales are final.

Return Policy

1. If you are not satisfied with your purchase and want to initiate a return, you
may contact us by email at info@dreamsandjammies.com within 30 days of purchase at which time you will receive return instructions. The subject line of your email must include your order number or the name of the individual who purchased the item(s) to be returned.


2. We must receive the item(s) that you wish to return within 30 days of
purchase.


3. Products that are marked as clearance items, discontinued items, final
sale, or similar denotation are not eligible for returns, exchanges or
credit. If sent back, these items will not be refunded or returned back to the
customer.


4. Items eligible for return must be in their original unwashed, unworn condition,
along with tags and original individual packaging. We reserve the right to
refuse returns of items that do not meet this standard.


5. All return shipping costs are paid by the customer, unless the item is
defective, or we made a mistake with your shipment. 


6. We will not take responsibility for items returned to us that are lost, sent to
the wrong address, or sent using a mail carrier that does not enable you to
track the shipment.


7. Customers are responsible for shipping costs. We do not refund any form of
paid shipping. We refund the product cost only.


8. We cannot issue exchanges for gifts, if you do not have an order number.
Refunds will only be issued to the original store purchaser.


9. If you have any questions about the return process contact us at
info@dreamsandjammies.com.

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